We help businesses maximise value from every customer interaction

About us

In te reo Māori, the concept of ako means both to teach and to learn. It recognises the knowledge that both trainers and learners bring to learning interactions, and it acknowledges the way that new knowledge and understandings can grow out of shared learning experiences.

 

At ako we believe that AI driven applications mean continuous learning for us, partners we work with, machines we are trying to perfect, and for the customers who are interacting with these applications.

What we do

Ako focusses on applications of AI to solve real business problems. With a human-centric approach to AI, and in-depth knowledge of technology, ako ensures every organisation succeeds with AI now and in the future. 

Ako's practice is to focus on design and deployment of AI driven conversational technology on digital channels and call centres to automate workflow, reduce the cost of provision and most importantly, deliver a more satisfying user experience.

 

Ako's practice is to be somewhat agnostic about the toolsets used. With experience in most of the widely used technologies, Ako's conversation as a service approach help deploy AI with low risk and good ROI.

How we do it

Ako plays well with others. 

Ako has in-house expertise

Ako delivers solutions that are simple and complete

Ako understands that change is ongoing and necessary

Ako supports capacity development and skill transfer

Your AI Partners

We are focused on implementing AI driven solutions that deliver real results. The Ako team is pragmatic and easy to work with.

EXPERIENCE

Our experience spans multiple industries. Our deep domain knowledge in artificial intelligence allows us to improve user experience and digital journey.

 

INSIGHTFUL

We recognise the importance of experiential learning and rapid iterations that deliver outstanding results.

 

EXPERTISE

We are a bunch of technology, sales, and customer service veterans, so we know what it takes to deliver an excellent digital experience.

 

INTEGRITY

We are honest, approachable, and practical. Ask anybody!

 

SUPPORT

We maintain consistent contact throughout the lifecycle of a project, and provide excellent on-going support.

Office Locations

We are local with access to global talent, with teams in New Zealand & USA

© 2018 Ako AI Limited.

Get in Touch

info@ako.ai

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New Zealand Office

Phone# +64 22 111 0002

17 Hargreaves St, St Marys Bay, Auckland

(Inside Gentrack offices, top of service road)

US Sales Office

Phone#  (916) 825-2267

875 Laurel Drive, Roseville CA