The optimisation of chatbots is a continuous process that allows your bot to get smarter over time. Once the chatbot project is initially completed, it’s time to put it to work and start analysing the customer interactions so it can adapt and grow. As your business develops, the bot should mirror these developments. There are several steps you can implement to help optimise your chatbot and guarantee a smooth and seamless project from start to finish. Fits the Brief Confirm t

One of the neatest things about AI and chatbot growth is seeing the range of different ways that brands are incorporating this technology into their overall strategy. It’s no longer just about Alexa turning your Spotify playlist on, or dimming your lights at home through voice chat. We’re seeing chatbot employees gathering email newsletter signups, selling books online, assisting with product recommendations, even medical robots taking patients temperatures while recording va