conversation as a service

Ako’s faster, smarter pre-integrated CaaS platform let organisations integrate their choice of channels to multiple NLP providers, AI tools and business applications, with the flexibility to maneuver as the AI technology evolves.

Ways virtual assistants can help businesses

Contact Centre

Turn your contact flows into natural conversations. It means no more waiting queues for your customers, & no more mundane tasks for your team.

Lead Capture & Conversions

Maximise your marketing efforts by converting website and social media traffic into customers.

Workplace Assistant

With global teams, the HR, admin, and IT support needs to be available 24/7. Augment your current teams with a new digital employee.

Future proof your AI efforts

According to Gartner in the next 10 years, only 15% of interactions with a business will be with a human. However, the AI landscape is littered with failed projects and hype that hasn’t delivered.

AI-powered chatbots is a long-term commitment as training and perfecting bots is a journey and you need to start with the right first step.

The team at ako will take you through the complete lifecycle of implementing a high performing virtual assistant with sustained benefits for your business.

Pre-trained digital assistants

Rapid deployment and ROI for organisations through feature rich and pre-trained digital assistants

1000's pre-configured intents for quick implementation

Integrates with business systems to automate workflow

High quality speech recognition and natural language understanding

Outbound dialler for transactions like debt collection & surveys

Take payments using a credit card & bank transfer

Transfer chat or call to a real person anytime during the conversation

Available 24/7, anywhere, anytime

Scales to 100's of parallel conversations

Get started

Ako's practice is to focus on design and deployment of AI driven conversational technology on digital channels and call centres to automate workflow, reduce the cost of provision and most importantly, deliver a more satisfying user experience.
 
Contact us to start automating your conversation flows with ako's converstaion as a service platform

© 2018 Ako AI Limited.

Get in Touch

info@ako.ai

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New Zealand Office

Phone# +64 22 111 0002

17 Hargreaves St, St Marys Bay, Auckland

(Inside Gentrack offices, top of service road)

US Sales Office

Phone#  (916) 825-2267

875 Laurel Drive, Roseville CA