conversation as a service
Ako’s faster, smarter pre-integrated CaaS platform let organisations integrate their choice of channels to multiple NLP providers, AI tools and business applications, with the flexibility to maneuver as the AI technology evolves.
Ways virtual assistants can help businesses
Turn your contact flows into natural conversations. It means no more waiting queues for your customers, & no more mundane tasks for your team.
Lead Capture & Conversions
Maximise your marketing efforts by converting website and social media traffic into customers.
With global teams, the HR, admin, and IT support needs to be available 24/7. Augment your current teams with a new digital employee.
Future proof your AI efforts
According to Gartner in the next 10 years, only 15% of interactions with a business will be with a human. However, the AI landscape is littered with failed projects and hype that hasn’t delivered.
AI-powered chatbots is a long-term commitment as training and perfecting bots is a journey and you need to start with the right first step.
The team at ako will take you through the complete lifecycle of implementing a high performing virtual assistant with sustained benefits for your business.
Pre-trained digital assistants
Rapid deployment and ROI for organisations through feature rich and pre-trained digital assistants
1000's pre-configured intents for quick implementation
Integrates with business systems to automate workflow
High quality speech recognition and natural language understanding
Outbound dialler for transactions like debt collection & surveys
Take payments using a credit card & bank transfer
Transfer chat or call to a real person anytime during the conversation
Available 24/7, anywhere, anytime
Scales to 100's of parallel conversations