40-60% of shopping carts are abandoned because customers have questions that are not answered.
Who is helping your online customers buy from you?
What your digital employee should do for you?
A digital assistant will transform the way you interact with your customers online. It will perform the work of many FTE's and be available 24 hours a day, 7 days a week to support your customers and create incremental value for your organisation.
BETTER SUPPORT YOUR CUSTOMERS
Whether it be answering simple FAQs and handling follow up questions or helping customers self serve tracking their order, changing personal details or making returns, through a series of common integrations you can automate and resolve all your customers common queries 24 hours a day 7 days a week.
What we do
Building a digital workforce is not a set and forget process. A digital employee will quickly become a valued part of your team. Our digital assistants are custom built and trained specifically for your organisation and with integration into your customer systems they will automate the transactions your customers value the most.
Ako, as your partner, manages the whole process for you with minimal involvement from your technology departments removing the commercial and technical risk of deployment.