Ako's conversational AI integration platform enables your digital employee to integrate with a number of channels common to business and CRM systems.
GOOGLE CHAT
With Ako's pre-integration you can make employee assistant Chatbot available to your staff within Google Hangouts Chat
Google Chat
Enables the chatbot in Google Chat
Microsoft Teams
Enables the chatbot in Microsoft Teams
With Ako's pre-integration you can make employee assistant Chatbot available to your staff within Microsoft Teams
MICROSOFT TEAMS
Zendesk
Enables the chatbot in Zendesk
ZENDESK
Provide exceptional support to your customers by integrating Chatbot to Zendesk Chat. Supports chat handover to agents logged in Zendesk
Ako's Web Chat
Enables the chatbot in a Website
WEB CHAT
Add Ako's intelligent web chat to your website in minutes, which is context aware, remembers customer visits to provide personalised experience
UneeQ
Enables the UneeQ Digital Human integration in one click.
Integrate NLP to UneeQ's Digital Human with emotional markup's, expressions and UI elements managed from the Ako platform
UNEEQ DIGITAL HUMANS
Twilio Verify
Verify phone number by sending a One Time Password
TWILIO VERIFY
Verify users mobile number by sending them a One Time Password (OTP). User will type the password in the Chatbot to confirm phone number.
Microsoft Graph
Securely access and update employee data from Chatbot
Add Ako's intelligent web chat to your website in minutes, which is context aware, remembers customer visits to provide personalised experience
MICROSOFT GRAPH
Microsoft LUIS
Plug Microsoft Language Understanding models into Chatbot.
MICROSOFT LUIS
Ako Chatbots are pre-integrated to Microsoft LUIS and use advanced features like intent matching, entity extraction, patters, phrases and more.
Dynamics CRM
Securely access and update customer data from Chatbot
Surface the CRM data in the Chatbot so that your Digital Assistant can perform business transactions on behalf of the customers.
DYNAMICS CRM
Paymark
Receive payments securely within your Chatbot.
PAYMARK PAYMENTS
Integrate eCommerce and bill payments in your Chatbot and accept payments securely using credit card and Online EFTPOS.
Google Maps
Include Google address search in your Chatbots
Capture customer address accurately with Google address validation and maps service
GOOGLE MAPS
Ako's Feedback
Get feedback from users in a bot.
AKO FEEDBACK
Integrate Ako's pre-built feedback module to capture in chat feedback in real time.
Salesforce
Handover chat to agents in Salesforce Service Cloud
Chatbot can check agent's availability and handover the chat to Salesforce Service Cloud live agent
SALESFORCE
Convo blocks is an ever-growing list of pre-built conversational modules that represent a business functionality. Ako's convo blocks include the dialog, language understanding and integration already built and tested. This means you can roll out functionality faster with confidence.
Direct Debit Setup
Accept Direct Debit authority in a chat
DIRECT DEBIT SETUP
Get the user to set up recurring payments in a chat using bank compliant online direct debit process
Direct Debit Amendment
Amend Direct Debit authority in a chat
Get the user to change their recurring payments arrangement in a chat using bank compliant online direct debit process
DIRECT DEBIT AMENDMENT
Address Capture
Get user's address in a chat, with auto suggest
ADDRESS CAPTURE
Get the user to input their address in a chat, with Google predictive search, and verify the address on the map
Phone Number Capture
Get a user's verified phone number
PHONE NUMBER CAPTURE
Ask user's phone number in the chat and verify by sending a one time password in real time
Off-Topic
Pre-trained corpus with 100's of understandings and responses
Make your chatbot human, by using Ako's pre-trained off-topic corpus of 500+ understanding and responses
OFF-TOPIC
IT Helpdesk
Troubleshoot common IT issues in a chat
IT HELPDESK
Launch an IT support Chatbot faster by building on Ako's pre-built conversations to troubleshoot common IT problems.