The Future of Retail Communications
How many times have you interacted with a chatbot through a shopping website, or at least seen the option available in the screen corner? Retail has had to evolve quickly to keep up with the rise of e-commerce and it hasn’t always been the smoothest transition...
How To Optimise A Chatbot
The optimisation of chatbots is a continuous process that allows your bot to get smarter over time. Once the chatbot project is initially completed, it’s time to put it to work and start analysing the customer interactions so it can adapt and grow...
How 5 Brands Are Using AI Chatbots In Impressive Ways
One of the neatest things about AI and chatbot growth is seeing the range of different ways that brands are incorporating this technology into their overall strategy. It’s no longer just about Alexa turning your Spotify playlist on...
4 Ways AI Is Improving Multiple Industries
Conversational agents, chatterbots, AI/virtual assistants, conversation bots or conversational interfaces… Whatever you want to call them; chatbots exist under many different names and they’re only getting more intelligent. ...
How AI chatbots are great for business
When you go to the website of a successful enterprise, chances are that a little message or chat window will appear in the corner with a greeting from the brand...
How Chatbots for Microsoft Teams are benefiting businesses
More businesses than ever are using online platforms like Slack or Microsoft Teams to keep employees connected - especially those who work remotely....
The best alternative for enterprise outsourcing in 2020
Many businesses that once relied on outsourcing their operations have found themselves seeking a better solution as a result of the worldwide COVID-19 pandemic...
Ako.ai exhibiting at The Hub which is an industry event organised by Payments NZ. Attended by banks and Fintech with Minister of Commerce and Consumer Affairs Hon Kris Faafoi. taking about Open Banking
Ako founder Andy Dharmani participating in a panel on AI-Day on an intriguing topic "Life with Digital Assisants and the impact of Conversational AI"
Andy from Ako presented a keynote and participated in panel discussion in Tech Alliance Event Series – How will AI transform the customer experience across financial services in Auckland, Christchurch and Wellington
Paymark & Ako presenting at Xero Analytics Forum on how AI and Open Banking are transforming the customer experience in New Zealand.
5 ways to scale a Chatbot in customer care environment.
Chatbots are at a tipping point in customer care, with millions of interactions being handled by bots across different industries. With the hype comes number of misconceptions...