Nov 24, 2021Is your chatbot ready for the holidays?When it comes to adding a seasonal touch to your digital chatbot, a little thought can go a long way to spreading some festive cheer...
Aug 8, 2021Case Study - NZSAFNew Zealand School of Art & Fashion (NZSAF) increasing customer engagement with Ako's virtual assistant Phoebe About NZSAF The world of...
Jul 21, 2021Case Study - AGIAGI increasing customer engagement with Ako's virtual assistant Beaky I’m Beaky, the virtual assistant. I’m here to make sure you have...
Jun 21, 2021Give your Bot a voice to benefit customer support and salesMany call centre experiences are not positive. Call abandonment rates and poor KPI attainment point to a range of customer frustrations....